At UpSkillWithShree, we strive to provide the highest quality services to our users. We understand that there may be situations where you might need to cancel a service or request a refund. This policy outlines our approach to refunds and cancellations.

1. Refund Policy

We offer a 30-day money-back guarantee on all our courses. If you are not satisfied with your purchase, you can request a full refund within 30 days of the purchase date.

2. How to Request a Refund

To request a refund, please send an email to dragonzurfer@gmail.com with the following information:

• Your full name
• Email address associated with your account
• Order number or transaction ID
• Reason for the refund request
• Date of purchase

We will review your request and respond within 3 business days.

3. Refund Processing

Approved refunds will be processed within 7-10 business days. The refund will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider.

4. Cancellations

For subscription-based services, you can cancel your subscription at any time. Your access to the service will continue until the end of your current billing period, and you will not be charged for the next billing cycle.

5. Special Circumstances

We understand that exceptional circumstances may arise. If you experience technical issues that significantly impact your ability to use our services, or if there are other extenuating circumstances, please contact us, and we will review your case individually.

6. Changes to This Policy

We reserve the right to modify this refund policy at any time. Any changes to our refund policy will be posted on this page and will become effective immediately upon posting.

7. Contact Us

If you have any questions about our refund and cancellation policies, please contact us at dragonzurfer@gmail.com.

Last updated: 11 September 2025